You've voted us as one of the best in fitness equipment! Our top ranking on Judge.Me, Product Review and Trustpilot just goes to show that we're here to give you the honest, reliable service you deserve.
SO, WHY CHOOSE US?
A few good reasons.
FLEXIBLE AND SECURE PAYMENTS
When it comes to payments, we understand the importance of convenience and accessibility. We provide fast, easy, and hassle-free payment options and flexible buy now, pay later payment plans!
RESPONSIVE CUSTOMER SUPPORT
Whether it's a question about your order, a product or whatever you need to start smashing your goals! We're here for you, seven days a week! Like a trusty spotter, we're always ready to assist you.
EXPERT GUIDANCE FROM QUALIFIED FITNESS SPECIALISTS
Feeling overwhelmed by all the options? Take a breather. Our qualified fitness specialists are ready to guide you to the right gear for your goals. Our skilled sales team holds certifications in the health and fitness industry, and with over 50 years of combined experience, we are confident in our ability to help you discover the ideal equipment for your fitness journey. Contact us today for a no-obligation consultation!
GUARANTEED SAME DAY DISPATCH
Place an order on in-stock items before 9 am (AEST QLD) Monday to Friday (excludes QLD public holidays), and we'll dispatch that very same day! Orders placed outside of this time will be dispatched on the following business day.
If we're unable to meet these time frames, you can claim a $100 gift voucher as our commitment to you.*
For full terms and conditions, please refer to the details at the bottom of this page.
14-DAY RETURNS ON SELECT BRANDS
We want you to be happy with your purchase! That's why we provide a 14-Day Return Policy, starting from the day your order is delivered, for a specific range of our core brands.
The 14-Day Return Policy exclusively applies to Assault Fitness, Force USA, Freeform Cardio, Revel Recovery, Rep Fitness, Powerblock, VersaFit Flooring and Vortex. To arrange your return, kindly contact our friendly customer service team.
For comprehensive information and terms and conditions regarding our return policy, please refer to the details below.
WHAT YOU NEED TO KNOW
GUARANTEED SAME DAY DISPATCH
To claim your voucher, please complete the Dispatch Claim Form, and a member of our customer service team will get back to you within 2 business days.
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Same Day Dispatch | Terms and Conditions
- Same day begins when your order is complete with all required information and is paid in full. If you have financed your order, we require all completed documentation be returned and deposit paid before 9am (AEST QLD).
- Business days based on warehouse trading times are Monday-Friday 8am-3:30pm (AEST QLD)
- Dispatch time is the time taken from placing and paying for your order and having the order collected from our warehouse by the selected courier / freight company. This does not include the in-transit delivery time.
- When your order is dispatched, you will receive a dispatch notification from either Gym and Fitness or Australian Fitness Supplies with all consignment details attached. In the case that you do not receive this email, and it may divert to junk or spam, Gym and Fitness and Australian Fitness Supplies are not liable.
- Please note that in the case of a delay being caused through the provision of incorrect order details by the customer (eg. Incorrect delivery information), the receival of the correct details will mark the start of the dispatch period.
- Excludes all out-of-stock, pre-sale and discontinued items, custom manufactured items, pick-up orders, international orders outside of Australia.
- Excludes weekends, QLD and national public holidays - orders during this time will be dispatched the following business day.
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$100 Voucher | Terms and Conditions
- If qualified your gift voucher will be emailed to you for use on your next online purchase.
- Gift vouchers have a 1 year expiry from issue.
- To redeem your gift voucher simply enter your unique code at the checkout upon your next purchase with us.
- Gift vouchers cannot be redeemed for cash, reloaded or refunded.
- Gift vouchers are for one use only. No credit or change will be given on the unused portion of the gift voucher.
- Gift vouchers are not replaceable if code is lost or stolen.
14-DAY RETURNS ON SELECT BRANDS
The 14-Day Return Policy exclusively applies to Assault Fitness, Force USA, Freeform Cardio, Revel Recovery, Rep Fitness, Powerblock, VersaFit Flooring and Vortex. To arrange your return, kindly contact our friendly customer service team.
Terms & Conditions:
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- Freight and delivery costs to and from the supplier are considered separate services and will not be reimbursed.
- This policy applies only to the purchase price of the item indicated on your proof of purchase's product line. You will still be liable for the return cost if you initially received free delivery. The item must not be damaged, misused, and should be in a condition suitable for resale. If your return does not meet this criterion, you might not be eligible for a full refund.
- Refunds will only be issued once the returned item has been received in a complete, undamaged condition suitable for resale.
- Items must be returned in original packaging and suitably packed to ensure safe arrival.
- Items must be returned to the original place of purchase/dispatch.
- The original proof of purchase must be presented.
- This policy is valid only for the original purchaser.
- Before returning the goods, you must contact Gym and Fitness to arrange a return authorisation.
- The item must be returned with the provided paperwork or a 10% administrative fee will be charged.
- We reserve the right to make the final decision.
- All sales of supplements are final and cannot be returned or exchanged.
- Please review these terms and conditions before purchasing to ensure you understand your rights and obligations under this policy.
- For more information on other brands stocked by Gym and Fitness, please get in touch with us, as these items are subject to their respective policies.
SECURE PRE-ORDER STOCK WITH A 25% DEPOSIT
Did you know, you have the option to reserve any of our Pre-Order and Call to Order items by making a 25% deposit? Just consult with our knowledgeable sales team, and they will handle everything for you!
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- Deposits are refundable up until the pre-order date
- 25% deposits must be paid upfront to a GAF sales team member
- Deposits are not available with any finance options
- Not available online (must be processed with a member of the sales team)
- Goods will not be shipped until the balance payment is made
- Only available on Pre-Order Stock and Call to Order items
- Paying a 25% deposit will secure incoming stock on the next available shipment
PRICE MATCH OFFER
Have you come across the same item stocked elsewhere at a lower price? Don't hesitate to discuss our price match offer with our knowledgeable sales team! Exclusively applies to Assault Fitness, Force USA, Freeform Cardio, Revel Recovery, Rep Fitness, Powerblock, VersaFit Flooring and Vortex.
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- The item must be in stock with Gym and Fitness and the competitor you are seeking a price match.
- The products must be identical and current models.
- We need to be able to verify the offer (eg. please provide us with a link to the item or an itemised quote showing the item price)
- Price match request must be made at the time of purchase.
- Does not extend to online auction offers, or any refurbished products.
- Any Price Match offer is valid for 24 hours only. Your purchase must be placed, and the price match offer number quoted in the checkout notes, for the discounted to be applied.
- The Price Match Offer does not apply to obvious pricing errors or clearance/close-out/discontinued items.
- All price matches exclude freight unless specified otherwise.
- We reserve the right to make the final decision.
- Offer excludes CONCEPT 2 products.
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No promotional offers, further discounts or coupon codes can be redeemed in conjunction with our Price Match Offer.